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Privacy Policy
Privacy Policy
Smart laundry for technology and information systems built the Laundryeen Captain app as a Free app. This SERVICE is provided by Smart laundry for technology and information systems at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Laundryeen Captain unless otherwise defined in this Privacy Policy.
In circumstances of lost or/and damaged clothes we are obligated to compensate the customer by 7x the price of the service per each item or 30% of clothes price, provided the original purchase invoice of the clothes
Laundryeen have the right to reject the clothes without any liabilities nor any clarifications.
If the customer left his/her cloths with Laundryeen for more than 30 days, then Laundryeen had no liability for any missing or loses to those cloths.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Email, Password. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
· Google Analytics for Firebase
Log Data
we want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
we may employ third-party companies and individuals due to the following reasons:
· To facilitate our Service;
· To provide the Service on our behalf;
· To perform Service-related services; or
· To assist us in analyzing how our Service is used.
we want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
we value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
we may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2020-05-25
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@laundryeen.com.
Terms & Conditions
By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Smart laundry for technology and information systems.
Smart laundry for technology and information systems is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
The Laundryeen Captain app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Laundryeen Captain app won’t work properly or at all.
The app does use third party services that declare their own Terms and Conditions.
Link to Terms and Conditions of third party service providers used by the app
· Google Analytics for Firebase
You should be aware that there are certain things that Smart laundry for technology and information systems will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Smart laundry for technology and information systems cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, Smart laundry for technology and information systems cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Smart laundry for technology and information systems cannot accept responsibility.
With respect to Smart laundry for technology and information systems’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Smart laundry for technology and information systems accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on Android – the requirements for system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Smart laundry for technology and information systems does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
Changes to This Terms and Conditions
we may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2020-05-25
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at info@laundryeen.com.
Terms of use for delivery representatives
Terms of use and privacy policy:
Landryeen Captain App for Delivery Representatives is an application owned by "Intelligent Washing Information Systems Technology" registered in the Kingdom of Saudi Arabia.
These general terms and conditions, in addition to the terms and conditions for using the application, and the privacy and protection policy are all the agreement that binds us and you as a delivery representative, and is indicated by our general terms that apply to all contracts related to our services and excludes any other terms and conditions that any action you take cannot be considered acceptance On other conditions, downloading the application is an acceptance of these services or signature of any agreement is conclusive evidence of your acceptance of these terms and conditions.
1- Landrayeen may in the future update the terms of use and its privacy policy so that as a user of the order delivery application you should review these terms from time to time and inquire about any changes to the general conditions that may concern you.
2- Landryeen does not bear responsibility for neglecting the “delegate” user to perform his duty to the fullest extent, nor is it responsible for if the delegate is under the influence of alcohol or drugs or intentionally causing damage, driving without attention, focus, or disdain for driving, and we are not responsible for the user for any damage that might It occurs, without limitation, that an accident occurs between the customer’s vehicle and other vehicles or any type of accident at the time of delivery of our requests.
3- You, as a delivery representative, bear full responsibility for what was mentioned in the previous item of this item. 4- Landryeen is strictly prohibited from delivering any items other than human clothes, curtains, blankets, sitting chairs, carpets, and items that are washed by washing clothes only. 5- You, as a user, agree to abide by all laws and regulations in force in the Kingdom of Saudi Arabia.
6- You, as a user, acknowledge that you will benefit from the Landryeen delivery application and will not harm or harass a specific entity or person.
7- It will not hinder the progress of work or negligence in receiving and handing orders to Landryeen customers.
8- You will provide us with proofs of what proves to us that the person registered with us is you and that the vehicle is your own from your ID / residence number, driver's license and your vehicle form.
9- After downloading the application and registration, you as a user are obligated to keep your personal information secret from passwords and username.
10- We, Landryeen, have the right to refuse to provide the service without giving any clear reasons.
11- You commit not to share your confidential data with others.
12- It is obligated not to share or disclose business data with Landryeen to any person or entity.
13- Your full knowledge that this application is the property of Launryeen, which owns the intellectual property rights for this application and all the materials and contents that appear on it, and Launryeen has the right to dispose of this property however you like.
14- Laundryeen has the right to charge fees or change delivery rates at any time, and users of the delivery application will be notified accordingly.
15- The delivery rates for the orders are determined and the delivery representative is not entitled to claim against the delivery price if he does not complete the ordering process.
16 - Your full knowledge that a single order contains two points of delivery and receipt (from the customer to the laundry and from the washroom to the customer) and this client is only one order that deserves a delivery price.
17. Laundryeen does not accept that a "delivery person" user is less than 18 years old, as a user you confirm that you are not.
18- It adheres to good morals and professional standards of work.
19 - In the event of any complaint against the delegate, we take all necessary measures to find out the facts and in the event that it is proven that the error is on the delegate, that will be discussed with him and take the correct action that preserves the rights of all parties.
20- In the event of complaints or suggestions by the delegate, he can contact the Laundryeen Technical Support Team.
21- You acknowledge that you, as a user of the Delivery Application, are not a rival to Laundryeen or provide any competitive services.
22- You commit that as a user of the delivery application you do not have any kind of legal or criminal problems and that you are not required by the security authorities, and thus does not affect the workflow.
23- You, as an independent party user, do not represent Laundryeen and you may not directly or indirectly introduce yourself as a representative of Laundryeen , your job is to receive and deliver applications only to others, so you have no right to speak in the name of Laundryeen and in case you violate this item, it will expose you to legal question and stop the service from you.
24- You are obligated to use the application for the purpose that is permitted only for nothing, and you are not entitled to fraud or anything else that does not include the terms of the contract.
25- It is committed to preserving the integrity of the customer's items during the handover and delivery process.
26- You acknowledge and agree that you will always abide by the trustworthiness in relation to the value and truth of the order's operations and so on, and agree that in the event that any fraud, manipulation, fraud or misrepresentation of the service is discovered to the customer in a manner that directly or indirectly causes the application, you will be subject to stopping and blocking your services About the Laundryeen app.
27- By agreeing to the conditions of the corresponding service provider and the use of the application or service, you agree to defend Laundryeen and its subsidiaries and its licensing bodies and every official of its officials and managers and other users, employees, lawyers and agents and not to harm them and discharge them from any claims, costs, damages, losses, liabilities, and expenses Created or associated with the following:
Your violation or violation of any of our terms of use or any applicable law, whether or not indicated herein.
Violation of any rights of others.
- Misuse of the application or service.
28- Laundryeen will try to the extent possible to correct and update the application and its contents, but it does not guarantee that the contents of the application are free of errors, defects, malware and viruses.
29- The responsibility for the quality of the delivery service required by using the application or the entire service rests with the delegate, and Laundryeen does not bear any responsibility in this aspect, and Laundryeen has the right to review the performance of its delegates.
30- Laundryeen has the right to amend its services or any related materials.
31- As a user, you are obligated to notify Laundryeen in case you discover a password breach of your password or your personal account in the application.
32- The contract between you and Laundryeen is indefinite and you have the right to terminate the contract at any time by permanently deleting the application installed on your smartphone, thereby disrupting your use of the application and service and you can close your delegate's account at any time.
33- The messenger has the right to terminate the delegate's services at any time once it is discovered that the delegate has violated one of the conditions of use or if it considers that the user is misusing the application or its services, and Laundryeen is not obligated to notify the user to stop his personal account on the application.
34- Laundryeen reserves all its rights to amend any condition of the service or to suspend and suspend the service at any time by informing the users of the application about the application notifications or any means that Laundryeen deems appropriate.
35- Laundryeen has the right to waste restrictions on certain features and control their access without notifying the user.
36- In the event of any disputes that cannot be resolved amicably in a period not exceeding (30) days between the delegate and Laundryeen , a lawsuit will be filed for the ruling in the courts of the Kingdom of Saudi Arabia.